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FAQ
Which payment methods are accepted?
Bank transfer, UPI, major credit/debit cards, and leading digital wallets.
Do you offer gift cards or vouchers?
Yes. Digital gift cards and vouchers are available in a range of denominations. Please contact us to arrange a purchase.
Can I cancel or amend my order?
Amendments or cancellations are accommodated within twenty-four (24) hours of order placement. Thereafter, changes cannot be guaranteed.
Governing Law & Jurisdiction
These policies shall be governed by the laws of India. The courts of Chennai, Tamil Nadu, India, shall have exclusive jurisdiction over any dispute arising hereunder.
How may I book a styling consultation?
Kindly select “Book an Appointment” on our website to schedule your personalised session with a stylist.
Am I required to furnish my own measurements?
No. All measurement data is meticulously obtained by our master tailors during your consultation and fittings.
What are your turnaround times?
- Standard: 14 days (trial on Day 7, final delivery on Day 14)
- Express: 7 days
- Priority: 48 hours
Timelines subject to variation based on fabric selection and atelier workload. Please confer with your stylist for precise scheduling.